Testimonials

What our clients say about us :

 

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Hi,

 I just wanted to thank you for a wonderful trip to Normandy!  All the hotels you recommended were affordable, wonderfully located, charming aux "couleurs locales" and we enjoyed every single one of them!
You made our trip to Normandy/Bretagne very special. A lot of history with Omaha Beach and Bayeux.
The American Cemetery was a moving experience! (specially since our son wants to be part of the Navy)...
Last but not least, Saint Malo which ended up being our favorite spot...

Thank you!

Chrissy Fried-Mayence

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Dear Carole,

 Just want to jog you a quick email to thank you for organizing such a wonderful day tour at Milan and Bergamo.  Personally, I enjoyed it a lot.  It's difficult to find such unique cities in North America.  This was an eye opening experience.  Both tour guides were great and knowledgable.  Fabio was exceptionally thorough and told us many things that can't be found in tour books.

 Once again, thank you,

Vivian

 
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Bonjour Carole,

Just wanted to let you all know that we had a
wonderful time on both Paris tours. The guides were knowledgeable and friendly young men. They made it great fun. My husband says that the Paris Bike Tour was more of an "adventure" than his recent New Zealand White Water rafting trip :-).

We will definitely recommend your company to others
going to France.

Merci,

Oris Weiner
 
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Hi Carole:
Just a quick note to thank you for assisting us with our amazing trip!  The hotels that you booked for us were wonderful and well situated.
I will definitely use your services again and, as you know, tell all my friends. Merci beaucoup,

Linda Chadwick
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Dear Frank
 
I want to thank you for arranging a fantastic tour of Normandy last week for Myself and 5 friends.
 
Danielle was our tour guide and she was excellent. She was most informative and a delight to be with. Her stories of the area and of other visitors added to the tour. She went out of her way to make sure we were satisfied and had a chance to see as much as we could.
The tour was the highlight of our 2 week vacation in Europe.
 
Again Thanks
 
Leon Munoz
Orangeville Canada
 

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HI,
 
We just wanted to let you know how great everything went on our trip to Paris and Normandy.  Our invoice # 5446 was the package you put together for us.
We can tell you the hotels were superior, especially the Hotel La Demeure.  All of your insight and helpful information was right on the mark.  We can only
sing your praises because our trip was a dream.  Just to let you know, your vouchers were highly acceptable and everyone knows you with much praise.
We will be telling everyone to use you and we ourselves will be going back to France.  It is a wonderful country and the people could not have been nicer.
Thank you again for all your help, we truly did fall in love with Paris!
 
Sincerely,
Joan and Harry Burke
 
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Bon Jour Franck,

I want to tell you how pleased my husband and I were with your Winter Package to Paris. We had a wonderful time. Our vacation was March 22-29. We stayed at hotel La Demeure and Francois-Xavier was so gracious and helpful.
I would recommend your tours to anyone who is looking for a great value in a trip to Paris.
My only regret is that we didn't stay longer.
Thank you for a wonderful experience that we will never forget.
I am including several of the pictures I took including the incredible rainbow after a thunder storm at the Arc de Triomphe.

Sincerely,      Liz and Ron Murphy

 

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Bonjour Fil Franck Tours, 

Just a brief note to tell you how much my wife and I enjoyed the Lord Byron.  The location was terrific and the accommodations you secured for us ... a very commodious suite ... was exactly what we needed.  Of course this was the off season, but the hotel was quiet and intimate, and the staff was very helpful in making our week's stay enjoyable.

Thanks for your service.  Bob Bayer

 

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Dear Sylviane

Just to say we had a great time in Paris and the Hotel Jardin de

l'Odeon was ideal. Thanks very much.

Bob Fleming

 

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I just wanted to let you know what a wonderful time we had in Paris, and we loved the Hotel Moliere that you arranged for us. 
Thanks for your help, and we will definitely use your expertise again.
Phyllis Ritchie.

 

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Sylviane,

 

I just want to thank you for the wonderful trip to Paris!  The hotel was perfect, in a perfect location, and everything was even better than I had expected.  I will recommend you to my friends, and certainly will recommend Paris!  Thank you, Thank you, Thank you.

Lois Keim

 

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Dear Frank,

We recently returned home from Europe and I would like to thank you for the outstanding service you provided before we departed and for handling our little dilemma once we arrived in Paris. The move to the Senateur was seemless thanks to your efforts and we certainly were able to enjoy Paris much more because of you. Unfortunately, we were snagged by the air traffic controllers strike last Tuesday morning and were unable to leave as scheduled. The Senateur staff was very accomodating and arranged a substantial discount for our extra evening.

Thank you once again, and we will certainly refer our friends to you in the future.

Sincerely,
Tom Tsubota

 

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Trip: Normandy France/ D-Day Beaches

Trip Date : December 6 thru December 9

I wanted to let you and everyone else at Fil Franck Tours know what a great time my friends and I had touring Normandy last month. Your help in making the train, hotel and tour guide reservations was instrumental in making this trip a success. The GRAND HOTEL DU LUXEMBOURG was a first class establishment and the hotel staff were helpful and professional. Our check in and check out were flawless thanks to your advance work.

Also I want to make a special point to commend Fredrick the tour guide. He was incredible, he showed up as scheduled and with a car appropriate for my party. His knowledge of the Normandy area and in particular the events surrounding the D-Day invasions was first rate. His books, maps, pictures and charts helped immensely with describing what happened at each place we visited. Two of my guests new little to nothing about the invasion or the area and both said afterwards that they would not have understood as well without Fredrick's commentary. He was also very helpful in getting us to the train for our trip back to Paris. I cant say enough good things about Fredrick, the trip would not have been as good without his help...

I believe Fredrick works for a tour guide agency in Normandy but I didn't get the name of it, would you please either send me the name and address of the agency or pass this letter on to them so that they know how pleased we were with Fredrick's work.

Again I want to say thanks for all the help with this trip, it would not have been as good without your assistance.

BOB

 

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Dear Fil Franck Tours,

My husband and I traveled to Paris in Jan. 2003 and just wanted to thank Fil Franck Tours for their advice and service. We wanted a 2 star within transportation and the Villa Fenelon was recommended to us. Within a few days of booking , we received our vouchers and information and were very pleased with the package price. We found everything as stated and will contact Fil Franck Tours on our next trip to France. Merci beaucoup!!!

Hal and Gabriele Hannickel

Hampton, Virginia

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Hi,

Just a quick note to let you know that I received the package of materials yesterday, the fact that it arrived on Valentine's Day makes it even that much more perfect.

Thanks for all your help and your prompt service!

-Debby Arkell

 

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Bonjour!!!!!!!!

Just got back last night and couldn't wait to tell you that we all had the most wonderful time (thanks to you).

Everything turned out perfect, the flights, the hotel, the museum pass, the metro pass, and the perfect weather!!!

All my friends want me to let you know that you did a superb job. I'll have to call next week and tell you all about it.

Thanks again for everything.

Myriam Alcazar.

 

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Hi Sylviane,

My wife and I got back from France a few days ago but, both being practicing doctors, got caught up in backlog.

This is just to say a big THANK YOU for all your arrangements and reservations. On the whole, they were good. We will certainly consider approaching you again if we ever travel in France. We will also refer our friends to you, if the opportunity arises.

Best regards,

Sincerely,

Kiran & Sudhakar Krishnamurti.

 

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Dear Franck,

Many thanks for your help with our trip.  The hotels were great… both in terrific locations, and with very courteous staff.  We had only a brief time in Villedieu-les-Poeles – too short, but long enough to know I would love to go back!!

Thanks again for your help… we thought of you!

Sally Matthews

 

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This is just to inform you that my stay at the Hotel Rochester, Paris (12- 22 Sep) went very well. I was provided with a junior suite which I appreciated. The hotel is very well managed. The room was clean and the services excellent. In order words, Sylviane, I was very satisfied.

John Dobrosky

 

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Dear Mr. Frank,

We would like to thank you again for putting together a wonderful adventure in London & Paris. The areas you had put us in enabled us to see just about everything and every place imaginable. We will never forget your wonderful kindness and ability to make our dream come true.

Sincerely, Miriam & Julian Smalkin

 

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Fil Franck Tours
I wish to comment on the most pleasant trip to France and Paris that you
arranged for us. The trip went very smoothly and we found the accommodations simply grand.
The Chateau Domaine des Bidaudieres was most delightful. We were extremely
pleased with the room and the vehicle arrangements. The Host and Hostess
were most gracious. The Hotel Palace Victoria was excellent and the staff exceedingly gracious
and helpful. Our visit to France and Paris was rewarding and throughly
enjoyable. Please notify you news letter of our new address as we still wish to receive
it for planning purposes for future trips to France.
Thank you again for assistance in making our trip a success.
Mr. & Mrs Donald White
 

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I just wanted to thank you for all of your help in finding us a hotel in paris this past March. You were extremely helpful on the phone several times-answering all our questions and assisting us in  finding the most wonderful hotel at a reasonable price. You recommended the Hotel la Demeure on the Blvd St Marcel and we absolutely loved it!! The owners were extremely friendly and so very helpful with directions, advice, and restaurant suggestions. They spoke excellent English and were both so pleasant. Our room was magnificent- spacious room and bathroom, great view, nicely decorated- and the breakfast was delicious- croissants, breads, cereal, juices, coffee, etc. We are so thankful to you and will look to you again in the future and recommend others to you. of course, in Paris, we will be staying at the Hotel La Demeure!! Thanks again!                                                 Joe and Heather Tolbert

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Dear Franck,

I cannot TELL you what a wonderful trip my daughter and I had. You areTHE MAN, Franck!!! Every hotel you sent us to was wonderful. And the last one in the Vouvray put us into a state of shock. What a place!!!! Thank you for sending us to the copper town. The Mont St Michele was magnifique and we love Rima from the Churchill Hotel in Bayeau. We simply could not believe how well it all went; and we loved the car. YOU ARE THE BEST!!! Merci, merci, merci!!!!!!!!!!!!!!!!!!!!!!!!!1 Your friend for life,                         Tracey Hoffman

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F.Ernault - We just wanted to let you know that our 5 night package in Paris was marvelous!!  It really exceeded our expectations.  The hotel in Monteparnasse was excellent.  It put us within walking distance of just about everything that we wanted to see and do in Paris.  We also utilized the museum pass, the cruise and the metro/bus pass to the maximum extent that we could within 5 days.  We had spent 28 days on the French riviera (Menton) just before arriving in Paris - needless to say, Paris was the 'icing on the cake'  for us both.Thanks again!!!                                                                        Best Regards, Ken & Rosemarie                                                                            BakerVictoria, BC Canada                                                                                

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Dear Sylviane,

We have just returned from our France trip and I wanted you to know how very pleased we were with your "Champagne Package". The car was more than we expected...a lovely, large four-door. The Grand Hotel de l'Univers was perfectly located for walking to all the sites, and very easy to reach from the A-4. Free parking was available right across the street. I particularly want to commend Cyril at the National Car return desk in Gare Lyon. We could not find a gas station on the way into Paris and decided to just turn the car in and pay the premium price. Cyril offered to drive us a block away to a gas station we had not passed in order to avoid this overcharge. Like everyone else we encountered on this tour, he was gracious and charming. You will be hearing from us again as I have family in France and we visit there often.  

Thank you for the best part of our trip.                                                              Sincerely,

Joan Gaulene

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Dear Franck Fil,

   

    Norma Valle and I returned recently from our 6-night trip to Paris and I want to thank you for your efficient assistance in getting our holiday plans together.

    La Demeure was a very good hotel with very capable personnel and excellent  buffet breakfast and very clean premises. The location was great, in between two metro stops, in a neighborhood that had everything close by, from cafes, postal office, tabaquerie, good bookstores, internet center less than a block away, restos with Asian, Lebanese, Indian and French cuisines, and even a Domino's Pizza, which was handy late on Sunday night.

    The Cityrama tour to Giverny was well organized and very professional, although we wished we had disposed of another hour and a half to visit the nearby museum of American Impressionists. The bus was scheduled to leave Giverny at 5:05 pm and there really was not enough time to do both Monet's house and gardens, plus the Terra Museum.

We also appreciated getting the carte visite and the 5-day metro & bus pass and having our transportation to and from the airport arranged in advance.

 I will certainly recommend your company in the future.

 Merci beaucoup!

 

Margarita Babb

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Hi Friends -This is a thank you note for taking good care of us while in France the tours were wonderful and the people were very helpful and we enjoyed all-we missed the pick up at the train station but we called the number you gave us and they were busy so I called the Hotel and asked them to call so they wouldn't send someone to pick us up-We were a day early getting to our Hotel and everything was just a joy-The best Vacation we ever Had and Thank You Again For all your care for us. 

Jim Susong

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From;

Bill & Amy Stapleton

We recently booked the Duquesne Eiffel Hotel for six nights with the city package.  We were delighted with the hotel especially since we were put in the best rooms available in that hotel.  We also found the package to be an excellent value.

Thank you for making our first trip to Paris a memorable one and am looking forward to planning next year's trip with you.

Thank you again,

Bill & Amy Stapleton

Edwardsville,Il

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Dear Sylviane,

My name is Kim DeBolt and my family and I just returned from a trip to Europe and part of the trip was a full DDay tour with your company. I just want to say what a wonderful experience it was. Our guide was Rose, and she was very friendly, knowledgeable, and helpful. We had a great lunch at Grandcamp Maisy and the stops on the tour were quite memorable. My son especially found it "great". She picked us up right on time from the Hotel Novotel in Bayeux and made the day better than we imagined. I will recommend your company to others, and if I ever find myself in France again, I will not hesitate to contact you! Thank you again.

Most Sincerely,

Kim DelBolt

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We went on your tour in Normandy to the Landing Beaches and Museum in Caen.  I just wanted to thank you for a wonderful and memoriable experience.  Your guides were awesome (Karen and Aur_____),  Thanks again!

 

Dorian Sims

 

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Franck,

Just wanted to say thanks for helping us with our trip. The hotels were beautiful and the passes to the museums and rail systems worked out wonderfully. your assistance made our trip much easier to naviage. Thanks again.

Debbie Thomas

 

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Timur,

I just wanted to drop you a note and tell you that our experience driving from Paris to Normandy was wonderful. Every detail worked out perfectly. The car was comfortable, the directions were great and the hotels were far above expectations. We stopped at Auvers Sur Oise to see Van Gogh's final resting place and then headed north to Honfleur. Hotel le Cheval Blanc was not only situated in a beautiful city, but Honfleur itself could easily be a destination itself for our next trip to France. We upgraded to the Eric Satie Suite that was the highlight of every place we stayed during our two weeks in France. I could go on about how much we loved Normandy and how pleasant the trip was, but I just want to let you know that your service to us is most appreciated and we have been telling our friends about your packages and are looking at taking a group over next year and we will be contacting you. Thanks again, Robin and Marianna Dodd, Washougal, WA USA

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Hi Franck,

My wife and I just returned from Paris last night. We had a great time! The Hotel Victoria Palace is an excellent recommendation. The reception desk doubles as a concierge service and booked all our reservations for dinners and shows. It was a 10-minute walk to the Metro which took us everywhere we wanted to go. And having the museum and Metro passes shipped to us ahead of time was very convenient. Thanks for your help with this trip!

Ravi Rao

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Our FedEx travel documents just arrived from your office.  THANK YOU!  Your level of professionalism far exceeds any other travel agent/travel company we have worked with in the past.  Everything came just as stated and even exceeded our expectations.  Our trip will be a lot better...thanks to you!!!
 
The Warners

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Just wanted to let you know how fabulous all of the arrangements you made for our trip to Paris/Lourdes were. All legs of the journey went smoothly and the hotel in Paris was especially good. The staff was wonderful, it was well-located, great rooms, and the breakfast that was included was excellent. I would stay there again in a heartbeat!
The Champagne/Reims trip was also a highlight of the trip.

Thanks again for all your help - my parents referred to this trip as "the trip of a lifetime." I couldn't agree more. It was everything we would have wanted and more.

Regards,
Natalie Stafford

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My wife and I recently stayed four nights in Firenza, at Hotel Diana Park.The room was very nice "great value". The Staff was outstanding especially Suzanna. She went out of her way to make arrangements for a guide for us to Visit Cinque Terre. Both the guide and the day were outstanding. We truly enjoyed our stay in Firenza and a great deal of the credit goes to the staff and service we recieved at Diana Park. Thank you so much, we look forward to staying with again when we next visit Florence.

Marc & Chrystine Seguin, Canada.

 

 

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Fil Franck Tours - 176 Lexington Av. - New York, NY 10016 - USA

Tel : (212) 685 5656

Toll free in the USA:  800 669 8165