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Payments/Terms and conditions on FITs/Hotels/Tours/Hotel packages


IMPORTANT RESERVATION INFORMATION
 

Terms and conditions:
Terms and conditions: All reservations require a 25% deposit at time of booking by check or credit card. The balance will be due 60 days prior to the date of arrival.
Reservations can be cancelled at any time up until 30 days prior to date of arrival without any penalty and for a full refund. (unless a hotel has a no refund policy, if this is the case,
it will be mentioned prior to charging the card).
Cancellation fee: In case of cancellation made less than 30 days prior to the arrival date, there will be no refund.
Cancellation less than 30 days prior to arrival date will incur a 100% penalty, on the entire hotel stay, tours or trans
fers, (no refund).

Airplane tickets and train tickets are non refundable.

Force Majeure

FIL FRANCK TOURS RESPONSIBILITY: FFT and /or their agents and offices, and /or suppliers of services , pursuant to or in connection with these itineraries, shall act only as agents
for passengers and do not assume any liability whatsoever. FFT cannot control and will not be responsible for bodily injury, property or other damage or loss caused by factors beyond our control,
including but not limited to flight delays, airline turbulence, transportation accidents, war, terrorism, weather, quarantine, sickness, government restrictions, regulations or actions,
mechanical breakdowns, acts of God, fires, earthquakes, floods, climatic aberrations, acts of civil unrest, strikes, riots, theft, disease or accidents, or failures related to the public internet,
telecommunications lines or facilities, or third party technology systems, other unforeseen circumstances, or any other cause beyond our control, including your physical, medical or mental disabilities,
your failure to obtain valid travel documents or your failure to follow travel instructions. Under no circumstances shall FFT be liable for any special, incidental or consequential damages arising from
the foregoing. Certain exclusions may not apply in some jurisdictions.

 

No refund will be made if the cancellation of the Trip is the result of Force Majeure (either in Europe or in Passenger's country), such as government actions, inclement weather, terrorism, war,
civil disturbance, strikes or any other extreme circumstances that prevent the fulfillment of the Trip. Nevertheless, if
Fil Franck Tours succeeds in avoiding any payments to ground service providers
on behalf of the Passenger - such reimbursement shall be passed to Passenger.

Travel agents please contact:
Fil Franck Tours
176 Lexington Avenue
New York, NY 10016
Toll free: 800 669 81 65
Tel: 212 686 5656
Fax: 212 481 2494


Post and pre-tour packages can be purchased at discounted rates

 

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Fil Franck Tours - 176 Lexington Av. - New York, NY 10016 - USA

Tel : (212) 685 5656

Toll free in the USA:  800 669 8165

 infos@filfranck.com

 

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http://www.filfranck.com/terms_and_conditions.htm